What our Clients Have To Say
98% satisfaction rating in responses to our regular surveys that ask, "Would you recommend NorthStar to your friends or co-workers?" and "What did you like or dislike about our service?"
- "This probably was the best service I've had after owning 10 houses in my lifetime. The inspection was absolutely essential. The inspector identified several problems. This was a very good investment that I made and I am confident that my inspector from North Star was among the best." - Thomas S.
- "You were great! We really appreciated that you helped us to understand and didn't speak over our heads. Thank you for your heart to help and educate. We definitely got more than our money's worth! Thank you." - Jaco and Christina van As
- "Very thorough." - John & Linda Scholtens
- "Friendly service. Thorough. Prompt. Professional. Communicative. Fast turnaround on the report." - Seth Randall
- "Friendly, affordable, trustworthy" - Kaylee Blackwell
- "The information was very useful to us in correcting especially minor things that were brought to our attention." - Alf Maki
- "Thoroughness, availability, knowing that I wasn't buying someone else's problem." - Marilyn Wolff
- "Terry was very thorough, and welcomed us to be present at our inspections, explaining everything in detail, addressed our questions and concerns. He saved us from buying the wrong house, and reassured us with the right one. He is friendly and very patient!" (when asked if they could be used for references) Absolutely! After all, we hired you twice! Thank you so much!" - Paul Hengel and Amy Serfass
- "Inspector was very thorough, knowledgeable, and willing to explain his findings." - John Halstead
- "It enabled the sale to go more quickly. The photo documentation was superb." - Joanna Gutierrez
- "Personality of the inspector. Good person." - Mike T.
- "Terry is very informative and full of information." - Susie Carter
- "Terry knows his business!" - Mike & Jennifer Youbles
- "Your prompt response to our inquiry and the prompt scheduling and completion of the inspection.
- "Very courteous and very thorough and prompt."
- "Friendly service. Thorough. Prompt. Professional. Communicative. Fast turnaround on the report."
- "Friendly, affordable, trustworthy"
- "Your thorough report."
- "Frequent phone calls to report/discuss findings."
- "Personal service above and beyond”
- “It was done quickly and we were provided a very detailed report along with pictures. The inspector made himself available to speak with my husband in regards to some of the findings he had questions on which was very helpful. We would highly recommend their services. Thank you”
- “Your service is both fast and friendly. The inspection was very professional.”
- “Personal touch, immediate response, thorough inspection & quick e-mail & hand-delivery of report; making my customers all feel special” (response from a Realtor)
- “Very thorough report, pictures of everything. Inspector willing to discuss issues at length” (repeat client)
- “The clear explanations you give to your clients that help them determine if an issue is minor or major” (response from a Realtor)